Yes, send us a message to our main email: or
We are based in Ontario, Canada so tax only applies to Canadian residents. If you are charged tax during checkout which does not apply to you, we will gladly refund the tax portion.
If there is a technical issue on our end with your payment, send us a note and we will respond usually within 2hrs. There are several options we can explore to make your purchase successful. We also buy internationally so we totaly understand how frustrating it can be to process some payments.